Privacy Policy

1 (866) COUNSEL

eCounseling.com understands the value and importance of your privacy. Please read this Privacy Policy to better understand our commitment to safeguard your personal and mental health information.

Registration

In order to access professional services you will need to register with eCounseling.com. In this process, you will be asked to provide your name, contact information, as well as create a username and password. You will also need to provide payment information to access processional counseling services.
Please note: due to common counseling laws regarding minors, eCounsleing.com is not appropriate for individuals under the age of 18.

Cookies

As a standard practice for many websites, eCounseling.com assigns a random/anonymous number to visitors to the website. This lets us keep track of how many times visitors are viewing the eCounseling.com website, and which sections of the website are most popular. This random number is called a “cookie,” is kept in a file on one’s computer, likely among many from other websites. By themselves, cookies cannot be used to determine the identity of any visitor to eCounseling.com. Therefore, unless a visitor explicitly provides identifying information, eCounseling.com will not know the identity of any of our visitors.
By and large, browsers are set to accept cookies automatically. However, one does have the ability to set one’s web browser to refuse cookies or alert one when cookies are being sent. Sometimes changing these settings can adversely affect the functionality of websites with your web browser.

Emailing Policy

eCounseling.com may send occasional emails to persons who have registered and provided email address information, as a means of keeping our visitors up to date with
eCounseling.com services and promotions. WE DO NO TRADE OR SELL ANY USER INFORMATION WITH OTHER COMPANIES. Also, at any time a user of eCounseling.com can “opt-out” of receiving eCounseling.com emails, without penalty. Email information is viewable only by top administrators, and the visitor’s counselor if applicable.

eCounseling.com Administration

eCounseling.com administration may view one’s account information to confirm registration, check account status, troubleshoot any technological problems, or assist clients or their counselor. Administration with eCounseling.com understands and ensures confidentiality of user records to the greatest extent of the law.
Disclosure of Personal Information
eCounseling.com does not sell, or trade personal information. Furthermore, eCounseling.com will not disclose any personal information that any user has provided to any outside party except in the following circumstances.

• To comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order. If we are compelled to disclose personal information for these reasons, we will attempt to notify the user before making the required disclosure, unless doing so is legally prohibited.
• We may release personal information if a user presents to be a serious or immediate threat to user’s self or others.
• We may release personal information is one reports the abuse of a child, or the abuse of an elderly person.
• Personal information may be provided to administration or partners acting on the behalf of eCounsleing.com, to perform certain functions such as data storage, product shipping, or payment issues. Such partners are contractually obligated to abide by eCounseling.com’s privacy policy with respect to the use and protection of User information.

eCounseling.com Protects Your Confidentiality

Because of the use of technology in counseling, and the use of electronic record keeping—which eCounseling.com implements to best provide services—there exists the possibility of the loss of confidentiality via security breach. eCounseling.com is committed to combating this liability with established administrative and electronic procedures including the use an independent secure server, and encryption software. In addition, eCounseling.com is protected by a digital certificate and secure socket layer (SSL) encryption.

Further Questions

If you have further questions please contact the administration at eCounseling.com by email at admin [at] eCounseling.com.

Privacy Policy Amendments

eCounseling.com will always remain committed to the privacy of our Users, though at times it may be necessary to amend the tenets of this privacy policy to reflect new technological or USA legal issues. eCounseling.com does reserve the right to amend the terms of this privacy policy at any time by posting revisions to the eCounseling.com website.

To make this privacy policy consistently viewable, it is made available on our website main homepage at www.eCounseling.com.